Sunday, October 16, 2016

Top 3 Ways to Fix the error com.digitalpersona.onetouch.jni.JniException

Possible causes of the problem com.digitalpersona.onetouch.jni.JniException and how to fix it

If you are into online registration of candidate for waec, jamb, neco, and nabteb, you will be asked to install their software in order for you to participate, same thing goes to nysc, at the end/during the exercise, you will find out that digitalpersona is no longer working

My hypothesis
I was able to figure out that, once waec ssce or waec gce online registration software is installed, you will be having difficulties in using digitalpersona for other exam body online registration.

Solution A.
So here is the solution

Using two systems to separately handle each of these exam body online registrations.
Group 1 = waec ssce - (may/june and nov/dec) and nabteb – will not give issue when installed together.
Group 2=  neco gce, jamb and nysc  – will not give issue when installed together.

Once you have both group (1 and 2) software installed in a system, you will start having problem relating to finger print machine unable to work properly or not working.

Solution B.
Option 1.
Uninstalled all programme associate with DigitalPersona, Biometric and Java; then proceed to step 1

Option 2.
If un-installation of all programme associated with DigitalPersona, Biometric and Java fail to solve the problem, format the system or restore to it factory setting before proceeding to step 1.

Total Uninstaller, give one an option to backup already installed software and get it reinstalled after formatting the system.
Recommended when you have software on our pc that your do not want to lose, because getting it/them back will be difficult.
Click on this link to read more about the software, it can be used free for 30 days after downloading

Step 1
After following either option 1 or 2 install the following software in this order

1. Mozilla Firefox [32-bit]. Make sure it is 32-bit you have, even though you using operating system that run on 64-bit.
4. Adobe Flash Player 10 Active X [optional]
5. Java 7 Update 67 [32-bit] [64-bit]
6. DigitalPersona One Touch ID RTE [32-bit] [64-bit] not DigitalPersona U.are.U RTE

Step 2.
Launch Firefox Browser
Go to Tools Menu > add ons >

On the Java Platform SE select > Ask to Activate

Step 3.
Go to your start icon > all programms > java> configure java
Check on Enable Java content in the browser
Security Tab: Security Level > Medium

Exception Site List
Applications launched from the sites listed below will be allowed to run after the appropriate
security prompts.
Add the follow website

How do I tell if I have the 32-bit or 64-bit Firefox?
Both 32-bit and 64-bit versions of Firefox are available for 64-bit operating systems, on Windows 7 and above.

Click on Firefox Help Menu > Troubleshooting Information

What it means if you see the following below
Win64; x64  >>> 64-bit Firefox
WOW64       >>> 32-bit Firefox on 64-bit Windows

How to decode a java version and its update.
jre - java runtime environment
7u67 mean version 7 update 67
Windows - the operating system
x64 - 64bit, x86 - 32bit
Exe - an executable file

see also Simple Step to Download/Fix issue with Nabteb Biometric Digitalpersona Scanner

Drop comment below if it work out for you, or ask question

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